Email open rates have fallen to 14.2%, compared to 20% in 2013, according to the Data & Marketing Association.

Email templates can be used to send effective messages. Here's a roundup of popular formats.

Lockstate customers were warned in an email about a problem with their smart locks.

Iowans are being urged to watch out for phishing emails claiming to be from the Better Business Bureau.

Digital startups should concentrate more on their customer base and less on their suppliers, an expert argues.

Marketers whose email programs are suffering can give them new life by implementing four basic tactics.

Business2Community.com offers a primer titled "Email Automation 101." It's a crash course on how and why to use this technology.

A ransomware attack that hit San Francisco's transit agency has spread to Saudi Arabia and Brazil.

ProtonMail, the Swiss email encryption startup, is offering a new professional subscription tier for businesses.

Google is providing an anti-phishing warning service to Gmail users who have Apple iPhones and iPads.