A fundraising email sent by the Democratic Congressional Campaign Committee on Monday features Khizr Khan, the Gold Star father who has criticized President Trump. It quotes him as saying, “My son died for this country. And like you, I watched Donald Trump’s latest attack on Gold Star families in horror.” 

Pegasystems has launched new artificial intelligence and virtual assistant products. One is the Pega Intelligent Virtual Assistant for Email, which triages incoming emails, and utilizes NLP to understand the request and sentiment of each message. 

Google has introduced Gmail add-ons, which allow developers to integrate their app's functionality directly into Gmail. Ten enterprise add-ons are available on the G Suite Marketplace.

NexLP, a firm that helps clients gain insights from emails, chat logs and text messages, has raised $3 million in new funding in a round led by Method Capital and joined by Dundee Venture Capital. The company plans to use the money to make new hires.

Hackers have taken over a Louisiana funeral home’s Yahoo email account, and are contacting the firm’s customers to ask for money to be deposited into a Ukranian bank.  

SendinBlue, a provider of email marketing automation software, has created a machine learning platform with with Dataiku to “automatically validate new customer applications using historical data from over 1 billion emails and associated events,” the company says.  

Four out of five shoppers will share data with brands, with Japanese consumers the least likely to do so, according to a study by SAP. Respondents from all countries except Russia are wiling to share their email mail addresses. SAP revealed the results when introducing facial recognition, machine learning and Internet of Things (IoT) technologies. 

A customer service rep bothered by a complaining customer sent an email about it. The only trouble was that she sent it to the customer instead of a colleague, and tried to recall it. It’s now viral. 

Detour, an email newsletter startup based in Detroit, will present both original content and links to outside stories, and it will generate revenue through community membership fees and advertising, says founder Ashley Woods. The newsletter will be tested in beta next winter.  

Shipping Easy has added an automated email marketing product to its shipping management module. Here’s why email marketing is natural add-on to ecommerce shipping.