• Gold Star Father Blasts President In Fundraising Email
    A fundraising email sent by the Democratic Congressional Campaign Committee on Monday features Khizr Khan, the Gold Star father who has criticized President Trump. It quotes him as saying, “My son died for this country. And like you, I watched Donald Trump’s latest attack on Gold Star families in horror.” 
  • Pegasystems Rolls Out Virtual Assistant For Email
    Pegasystems has launched new artificial intelligence and virtual assistant products. One is the Pega Intelligent Virtual Assistant for Email, which triages incoming emails, and utilizes NLP to understand the request and sentiment of each message. 
  • Google Rolls Out Gmail Add-Ons
    Google has introduced Gmail add-ons, which allow developers to integrate their app's functionality directly into Gmail. Ten enterprise add-ons are available on the G Suite Marketplace.
  • NexLP Raises $3 Million In New Funding
    NexLP, a firm that helps clients gain insights from emails, chat logs and text messages, has raised $3 million in new funding in a round led by Method Capital and joined by Dundee Venture Capital. The company plans to use the money to make new hires.
  • Funeral Home Has Its Email Account Grabbed By Hackers
    Hackers have taken over a Louisiana funeral home’s Yahoo email account, and are contacting the firm’s customers to ask for money to be deposited into a Ukranian bank.  
  • SendinBlue Partners With Dataiku On Machine Learning Platform
    SendinBlue, a provider of email marketing automation software, has created a machine learning platform with with Dataiku to “automatically validate new customer applications using historical data from over 1 billion emails and associated events,” the company says.  
  • Most Consumers Will Share Email Addresses: Global Study
    Four out of five shoppers will share data with brands, with Japanese consumers the least likely to do so, according to a study by SAP. Respondents from all countries except Russia are wiling to share their email mail addresses. SAP revealed the results when introducing facial recognition, machine learning and Internet of Things (IoT) technologies. 
  • Service Rep Sends Email To The Wrong Person: The Customer
    A customer service rep bothered by a complaining customer sent an email about it. The only trouble was that she sent it to the customer instead of a colleague, and tried to recall it. It’s now viral. 
  • Detroit Email Newsletter Startup Will Debut Next Year
    Detour, an email newsletter startup based in Detroit, will present both original content and links to outside stories, and it will generate revenue through community membership fees and advertising, says founder Ashley Woods. The newsletter will be tested in beta next winter.  
  • Why Email Marketing Works Well With Ecommerce Shipping
    Shipping Easy has added an automated email marketing product to its shipping management module. Here’s why email marketing is natural add-on to ecommerce shipping. 
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