• How To Win Hearts With Valentine's Day Emails
    Consumers spent a record $19.6 billion on Valentine’s Day last year. Here are examples of winning Valentine’s Day email campaigns. 
  • Discover Card Numbers May Have Been Swiped In Attack
    A data breach affecting Discover card holders has revealed data potentially including account numbers and security codes. The firm has issued replacement cards for customers who might have had their data revealed in the attack.  
  • City Of Pasadena Says Survey Email Is A Fraud
    An email survey sent to Pasadena, California residents was declared fraudulent by the city. The email said it was sent by the city, but it wasn’t—it was sent by a group called Pasadenans Organizing for Progress (or POP!).  
  • ICO Investigates 'Fraudulent' Deliveroo Orders
    The UK’s Information Commissioner’s Office (ICO) is probing an incident in which users of Deliveroo, a food delivery app, were charged for orders they had not made. The firm reported the episode to the ICO, and says its own site had not been hacked. 
  • Campaign Monitor Launches Ad Blitz In Australia
    Campaign Monitor is planning a major ad blitz to remind customers of its Australian roots. Insight Venture Partners, the firm’s largest shareholder, has quietly restructured the business. This month, the company acquired two U.S. platforms: Sailthru and Liveclicker. 
  • Strategies For Cleaning Up Your Email Data
    CRM-based email marketing can suffer when there are dead leads and other clutter. Here are strategies for cleaning up your data, starting with updating your customer segment groups. 
  • Five Tips For Building An Email List
    Creating a good email marketing list is a long-term endeavor. Here are five ways to capture customer interest and keep it. 
  • How To Kickstart An Email Marketing Campaign
    Email marketing is sometimes done on a hit-and-miss basis. Wayne Elsey explains three things that brands should keep in mind when trying to kickstart an email campaign. 
  • Twilio's New Channel Chief On What's Next At The Firm
    Chetan Chaudhary has assumed the duties held by Ron Huddleston, channel leader at Twilio, following Huddleston’s unexpected death last November at age 45. Chaudhary discusses Huddleston’s legacy and the future at Twilio. The company is in the process of acquiring email API provider SendGrid.
  • Google Urges Labor Board To Reverse Ruling On Employee Organizing Via Email
    Google has lobbied the National Labor Relations Board to reverse a 2014 decision to let employees organize on a company’s email system.  Google has twice urged the board to undo the so-called Purple Communications ruling. 
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