Brands are nervous about sending too many emails. And that’s only of many misconceptions they have as retail begins to recover. Here are nine myths about email that may be holding them back.

The travel industry is facing an existential threat caused by COVID-19. But this is no time to stop engaging with customers—especially via email. Here are some tips on what to do. 

Equinix, a data center and collection firm, has been hit by a Netwalker ransomware attack and a $4.5 million ransom demand. The note from the threat actor included a screenshot of allegedly stolen data. 

EarthLink has filed a lawsuit against Charter Communications, alleging Charter duped EarthLink subscribers by telling them their broadband provider was out of business, among other things. The case, on file with the Supreme Court of the State of New York, claims Charter was trying to steal its subscribers.  

Japan has altered its national privacy law to bring it more in line with Europe’s GDPR. The 2005 Protection of Personal Information Act was changed to cover data breach reporting and use of facial recognition data.

Neil Jhaveri, a former Apple engineer, has unveiled a new Gmail client for macOS. The app, Mimestream, is now available in beta. Jhaveri had worked on Apple's default Mail app. 

Sprinklr, a customer experience software startup, has raised $200 million in Series G funding and is valued as a company at $2.7 billion. The investment was made by private equity firm Hellman & Friedman, which also purchased $300 million in secondary shares in the firm.

Like every type of firm, banking and financing companies need input on email. Here are four email marketing best practices they should employ. 

Children’s privacy is being violated by child-centered games and apps, in violation of the Children’s Online Privacy Protection Act, a new study says. The study found that 67% of the apps played by preschool children collected digital identifiers. 

Government data protection officers (DPOs) are being overworked under GDPR, and their teams are not growing apace, according to a study by eCase. Of the DPOs polled, 70% say workflow volumes have increased significantly, but 40% add that their staffing levels have remained unchanged.