CIO
Customer experience is the new IT imperative. CIOs are rethinking operations and their organizational culture to make sure that customers are the focus of everything they do.
Solutions Review
Summer is almost over, but it’s not too late to order some email marketing books for your remaining beach time. Here are some of the best email books on Amazon.
The Madison Leader Gazette
Former President Donald Trump has attacked his replacement Joe Biden over Afghanistan in an email blast. Trump asked, “Do you miss me yet?”
Express
UK consumers can now forward suspicious-looking emails directly to the government thanks to a one-click feature in Microsoft Outlook. The service can’t be found on Gmail.
TechCrunch
Contact, a platform for creatives backed by Maisie Williams,, has raised $1.9 million in seed funding. The financing, led by Founders Fund is indicative of the growth of the Creator Economy.
Charlestown Patriot-Bridge
Boston mayoral candidates are flooding inboxes with emails. Here is an analysis of the techniques and technology being used by such candidates as Councilor Andrea Campbell to raise funds and gain exposure.
Ecommerce could be affected by a plan by the U.S. Postal Service to charge more for shipping during the holiday season. This happens as the USPS plans to slow down delivery starting on October 1.
Business2Community.com
Email marketers seek the best email service providers, email frequencies and IP addresses to maintain good sender reputations. Here is a guide to email deliverability and how ecommerce brands can ensure their email reaches the inbox.
Retail Touchpoints
Qualtrics hopes to enhance its CX and personalization capabilities with its pending acquisition of Clarabridge for $1.15 billion. Clarabridge analyzes customer feedback from emails, social media, support calls, chats and product reviews.
Design Modo
Validation emails provide significant advantages to a brand. But they must be done well, with no invalid email addresses. Here is a guide on how to achieve that goal and observe best practices.