by Ray Schultz on Jun 16, 5:42 PM
Consumers say only 33% of offers are relevant. But brands think they are doing fine, Formation and Forrester report.
by Ray Schultz on Jun 15, 4:29 PM
There is a gap between the stated beliefs about protecting privacy at firms and the pressure put on developers to sidestep it, HarrisX Data Protocol reports.
by Ray Schultz on Jun 14, 4:27 PM
B2B buyers will pay for great ecommerce service. But they're quick to jump if they don't get it, Avionos reports.
by Ray Schultz on Jun 11, 5:13 PM
Delivery charges are the biggest barrier to ordering online -- at least in the developed world, according to YouGov.
by Ray Schultz on Jun 10, 6:11 PM
Brands with at least some degree of maturity see higher revenue, Kibo reports.
by Ray Schultz on Jun 9, 5:29 PM
Almost half of all retailers worldwide are spending more on digital this year, Infobip reports.
by Ray Schultz on Jun 8, 1:11 PM
Here are some lessons from Apple, Amazon, Adobe and LinkedIn on how to treat clients in a pandemic.
by Ray Schultz on Jun 7, 6:28 PM
Email is the top channel choice for travel updates, beating phone and text, Braze reports.
by Ray Schultz on Jun 4, 4:27 PM
Companies and shoppers have different views, with brands more sanguine about personalization, Twilio Segment reports.
by Ray Schultz on Jun 3, 4:29 PM
People order from coffee services like Starbucks and restaurants such as McDonald's an average of once per week, Mobiquity reports.