Where does your firm stand on the global Brand Humanity Index? The U.S. ranks behind the UK and Canada, according to a Forrester report.
Email addiction has people looking at their messages in bed -- and even in church.
Many consumers are troubled by poor email readability, and many are indifferent to design, 250ok and Lab42 report.
Email is considered a workhorse. But a study shows that top management isn't impressed by 'vanity' metrics such as clicks.
SendGrid's Len Shneyder offers ideas for making your holiday email campaign a successful one.
Email lists with 5,000 addresses generate lower conversion rates than those with 50,000 or more.
Donald Trump dominated the election. And he also led in spam subject lines -- by a wide margin.
Can democracy be threatened by routine campaign emails? UK regulators may have a different view of it from those in the U.S.
Shoppers will stick with a store that has had a major data leak. They seem to be more turned off by bad customer service, a UJET survey finds.
The new SendGrid owner has a firm policy on hate speech. CEO Jeff Lawson blasts other tech firms for their alleged lapses.