by Ray Schultz on Aug 17, 4:00 PM
But almost all companies think they put the customer at the center of everything, and their experience is a good one, Edison Research reports.
by Ray Schultz on Aug 16, 12:58 PM
Most will jump to a competitor if a supplier's channel cannot provide what they want, Avionos reports.
by Ray Schultz on Aug 15, 1:54 PM
Almost 100% of merchandisers have tasks outside of site merchandising, Constructor reports.
by Ray Schultz on Aug 12, 3:44 PM
Almost all brands agree they have 1-3 years to increase the amount of data they can analyze, Ocient reports.
by Ray Schultz on Aug 11, 3:34 PM
Consumers rank the brands they trust when trading information for more relevant offers.
by Ray Schultz on Aug 10, 2:22 PM
Shoppers demand personalization and follow-up notifications, Wakefield Research and Elastic report. That's where email teams come in.
by Ray Schultz on Aug 9, 3:52 PM
A third of logistics workers expect sales to decrease this year, DispatchTrack and SurveyMonkey report.
by Ray Schultz on Aug 8, 2:18 PM
Few shoppers are aware of "data brokers" -- although men are more likely to know of them. Consumers who are aware of data brokers think tech companies should be regulated, Incogni reports.
by Ray Schultz on Aug 5, 3:39 PM
Marketers want email nurture, among other things. That doesn't come up on IT's radar, Pantheon Systems reports.
by Ray Schultz on Aug 4, 4:36 PM
D2C marketers are hobbled by access to accurate data, but most say they have a single source of truth, Measured and Sequent Partners report.