Many are using AI to find deals and compare prices, Klaviyo reports.

People are more likely to dislike than like AI when it is used for marketing emails, HubSpot and Survey Monkey report.

The average consumer now pays $47 more per month thanks to tariffs, Omnisend reports.

Intermedia adds Microsoft 365 email to its Intelligent Archiving solution.

Consumers can see who is sending them messages, and how frequently, Moengage writes.

And people think the government and tech firms aren't doing enough to prevent attacks, Pew reports.

Men are more optimistic about the economy than women, and boomers more than Gen Z, Wunderkind reports.

Many consumers will unsubscribe when they receive too much email or messages from firms they never subscribed to, Optimove reports.

Everest says it mostly captured business data and not much else in the ransomware incident.

The authors propose a 'transformer-based model" that will analyze multichannel sequences of customer interactions.