Santa knows many things, but technology is not one of them. Last year, Santa was hacked by the Bah Hum Bug and his naughty/nice list was leaked to the world, because he never installed Norton antivirus. This year, with help from his tech-savvy son, Chris Jr., Santa describes how the North Pole operation installed Norton security and upgraded its technology, leaving Santa in charge of a business he doesn't know how to operate. Employees are still bitter about last year's hack. Once again, we meet Krankle, the lead elf who's backing up the …