The practice of social business is evolving so quickly, and into so many existing, mature business functions, that the team can no longer operate as a silo.
Mobile devices accounted for 20% of the $84.3 billion in US digital commerce spending in Q3 2016. That's the first time mobile devices have reached that mark, as e-commerce sales continue to shift from desktops to mobile devices.
According to the second wave of results from the Ebate Holiday 2016 Survey, conducted online by Propeller Insights, for nearly half (48%) of Americans, Black Friday is already a paid day off. But cash back shopping site Ebates thinks that Black Friday should be a national holiday.
According to a new survey conducted by Signal, the Amazon threat is real for retailers this holiday season, with 42% of US consumers reporting that the big online retailer will be their primary holiday gift destination.
Emmanuel Schalit, CEO of Dashlane, says "... this survey data... highlights an unfortunate trend... with breaches happening to everyone from companies and celebrities to consumers, people are continuing to engage in risky password behavior..."
A new report, the State of the Consumer Banking Experience by Invoca, shows that while financial institutions will spend more than $8 billion on digital advertising in 2016, customers rely heavily on offline interactions when making important financial decisions.
According to the 2016 State of Customer Journey Marketing by Autopilot, social media and mobile devices have strengthened consumers' ability to connect 1:1 with brands at any time, from anywhere. 88% of high performing marketers get results by investing in customer experience initiatives including analytics, content, social and nurture-based strategies for growth.
According to a new release from Marketing Charts, providing a roundup of holiday season research studies surrounding spending trends, retail destinations and shopping attitudes, the NRF is projecting a 3.6% increase in sales this year (above the 10-year rolling average of 2.5%, though down very slightly from last year's 3.7% forecast increase) to $655.8 billion.
Last year the results of the annual content marketing survey indicated that manufacturing marketers were stuck when it came to content marketing, with fewer than 20% saying that their organization was effective at content marketing.
The future of TV is now. The evolution of TV and video habits has meant that traditional user groups, such as the TV Couch Traditionalists, have shrunk by more than 30% since 2010, in favor of user groups such as the Mobility Centric and Screen Shifters.