eiStream Inc., a Business Process Management solution, has hired Temerlin McClain Interactive for various online duties. The agency beat out Tribal DDB; Ideas 4 of Fort Meyers, Florida; Auragen of Rochester, New York; Click Here of Dallas; and Logical Solutions of Mobile, Alabama for the win. TM Interactive's first assignment will be to redesign and unify eiStream's corporate Web presence and implement a content management system that is easy to use for its global offices.

Winn-Dixie Stores has split with agency Cramer-Krasselt, Chicago. VML, Kansas City, Mo., has been assigned advertising responsibilities.

Vonage has hired Korey Kay & Partners to handle its branding and advertising campaign. Gardner Nelson & Partners, New York, previously handled the account.

Darden Restaurants, Inc. has named Lowe New York its first-ever agency of record for advertising, media planning and buying for its Smokey Bones Barbecue & Grill restaurants.

Earthlink has parted ways with its agency, Leo Burnett USA, Chicago, and has opened up a review for a new creative agency.

The Ritz-Carlton Hotel Co. L.L.C. has begun a nationwide search for a new advertising agency. Sawyer, Riley, Compton, The Ritz-Carlton agency of record, will remain on the account through the end of 2004. The Ritz-Carlton account bills between $10 million - 15 million annually.

General Nutrition Centers Inc. has selected independent Cramer-Krasselt/Midwest as its agency of record. The account is estimated at $20 million. C-K will handle all brand planning and advertising.

Creative duties for Nasonex have been awarded to BBDO New York. The agency beat out Saatchi & Saatchi, New York, and incumbent Quantum Group, Parsippany, N.J., for the win.

PetsMart has begun a review for its creative account. Select Resources International, Santa Monica, Calif., is conducting the review.

Arnold Worldwide has been selected by Tyson Foods as its agency of record. DDB Worldwide, Chicago previously handled the account.